Safe Gambling

We take responsible play seriously at Wowbet. We build tools and rules to keep gambling safe and controlled and expect users to play within their limits. This page outlines our commitment, the tools available in your account, and quick steps to reduce harm. Use the controls to set limits, pause activity or exclude yourself if needed. Our goal is practical support and clear options so customers can enjoy entertainment without risk. Contact support anytime to apply limits or self-exclude; we will act promptly to help manage access and protect accounts.

Wowbet Responsible Gambling policy

Clear rules guide account limits, verification and account controls. We provide settings for deposit limits, loss caps and session reminders. Limits are applied instantly when set and can be adjusted downwards immediately; increases may require a waiting period. Use account settings or contact live chat to change controls. We do not discuss internal review processes here; support will confirm actions once you request them.

Tools to manage your play

Deposit and loss limits

Set daily, weekly or monthly deposit limits in A$ amounts. Loss caps can be enabled to limit net losses over a set period. Limits reduce available balance for wagering and block further deposits beyond the cap.

Session time and reality checks

Enable session timers to receive reminders after a chosen play period. Take breaks, log out or use cooling-off to pause access for hours or days. Timers show time spent and recent wagers.

Self-exclusion and cooling-off

Permanent or temporary self-exclusion options are available. Submit a request in account settings or via support. Self-exclusion blocks login and deposits for the chosen duration and requires follow-up to lift.

Recognising signs of risky behaviour

Watch for indicators such as chasing losses, spending more time than planned, borrowing to gamble, disruption to work or family, and repeated failed attempts to stick to limits. If you notice these signs, use limits or self-exclude immediately and contact support for help.

Staying in control

Set limits before you play. Budget gambling as entertainment and treat stakes as spent money. Avoid gambling when under stress or while impaired. Use account tools to enforce limits and restrict access where needed. Regularly review statements and set realistic timeframes for play.

Help and professional support

Contact local services if gambling causes harm. For Australia, contact Gambling Help Online or state-based counselling services for free and confidential support. International helplines are referenced in account resources. If you are at immediate risk, contact emergency services in your area.