Privacy Policy Details

Welcome to the Wowbet Privacy Policy. This page explains how we collect, use and protect personal information when you register, play or transact on our site. It covers the types of data we gather, how that data is processed for account services, payments and security, and the controls available to you. Read the policy to understand your rights, cookie settings and how to contact us about your data. Using Wowbet implies acceptance of the terms set out here where permitted by local law.

Types of data collected

Personal data

Personal data includes name, email, date of birth, address, phone number and identity documents submitted for verification. Information provided during registration and KYC checks is stored to manage your account and meet legal requirements.

Technical data

Technical data covers IP address, device identifiers, browser type, operating system, location data and session logs. This data supports security, fraud detection and site functionality.

Transactional data

Transactional data records deposits, withdrawals, bet history, bonus use and payment method details. Transaction records are retained to process payments, resolve disputes and comply with anti-fraud and AML obligations.

How information is used

Data is used to create and verify accounts, process deposits and withdrawals, deliver games and sportsbook services, and manage bonuses. Data also supports customer service, fraud prevention, dispute resolution and regulatory compliance. Marketing communications are sent only when consent is given and may be opted out of at any time.

Data protection and security practices

We protect data in transit using SSL encryption with 256-bit keys and operate behind DDoS protection and firewall layers. Access to personal information is limited to authorised personnel and third parties with a clear need to process data. Additional technical and organisational measures are used to maintain data confidentiality and integrity.

Cookies and tracking technologies

Cookies, local storage and similar technologies are used for authentication, session management, preferences and analytics. Third-party tracking for analytics and advertising may be present. You can manage cookie preferences via your browser or the settings panel where available. Blocking cookies may affect site functionality.

User rights and data controls

You have the right to access, correct or request deletion of your personal data. Requests can be sent to our support team and may require verification to protect account security. Certain data needed for legal or compliance purposes may be retained after a deletion request in line with applicable retention rules.

Data sharing and third parties

We share data with payment processors, game providers, analytics services and authorised service partners to deliver services. Data may be disclosed to comply with legal obligations or to protect against fraud. Third parties processing data act under contract and are required to safeguard the information.

Updates to this policy

Privacy terms may be updated periodically. Changes will be posted on this page with an effective date. Continued use of Wowbet after updates indicates acceptance of the revised policy where permitted. For questions or to exercise your data rights contact support via the help channels listed on the site.